Privacy Policy
Last updated: June 2025
At FadeFlow, we take the privacy of your business data seriously. This policy explains what we collect, how we use it, and how we protect it.
What We Collect
- Account information required to provide our services, including name, email address and business details.
- Business data you enter into the platform, such as customer records, quotations, projects, expenses, invoices and payments.
- Usage data to improve the platform, such as feature usage and session activity.
Your Data Belongs to You
Customer business data remains owned by the customer. We do not sell, share or monetize your business data under any circumstances. Your data is yours.
How We Use Your Information
- To provide and operate the FadeFlow platform.
- To send important account and service notifications.
- To improve platform features and performance.
- To provide customer support when you contact us.
Third-Party Services
We may use trusted third-party providers for hosting, analytics and communications. These providers are bound by strict data protection agreements and do not have access to your business data beyond what is necessary to operate our service.
Data Security
Data is stored securely using industry-standard practices including encryption in transit and at rest. We take technical and organizational measures to protect your information from unauthorized access, loss or misuse.
Data Deletion
Users may request account deletion and data removal at any time by contacting us at amerp2026@gmail.com. We will process deletion requests within 30 days.
Your Consent
By using FadeFlow, users agree to this Privacy Policy. We will notify users of any significant changes to this policy via email or in-app notification.
Contact
For any privacy-related questions, contact us at amerp2026@gmail.com.
Terms of Service
Last updated: June 2025
By creating an account and using FadeFlow, you agree to the following terms. Please read them carefully before using the platform.
User Responsibilities
- Users are responsible for all information entered into the platform, including customer data, financial records and project details.
- Users must maintain the security of their account credentials. Do not share your password with others.
- Users are responsible for ensuring that their use of FadeFlow complies with applicable laws in their jurisdiction.
Subscriptions & Payments
- Subscription fees are charged in advance for the selected plan period.
- Subscription fees are non-refundable unless required by applicable law.
- We reserve the right to update pricing with reasonable advance notice to users.
Acceptable Use
- Abuse, fraud or misuse of the platform may result in immediate account suspension without refund.
- You may not use FadeFlow to engage in any illegal activity or to harm other users.
- Automated scraping or extraction of data from the platform is not permitted.
Platform Changes
FadeFlow may update features, interfaces and services over time to improve the platform. We will communicate significant changes to users in advance where possible.
Limitation of Liability
We are not responsible for losses resulting from incorrect data entered by users, or from misuse of the platform. FadeFlow is a tool to support your operations €” the accuracy of data entered remains your responsibility.
Acceptance
Continued use of the platform after any policy update indicates acceptance of the revised terms. If you do not agree to the updated terms, please stop using the platform and contact us to close your account.
Contact
For any questions about these terms, contact us at amerp2026@gmail.com.
Cookie Policy
Last updated: June 2025
FadeFlow uses cookies and similar technologies to provide a better experience when you use our platform. This policy explains what cookies we use and why.
What Are Cookies?
Cookies are small text files stored on your device when you visit a website or use a web application. They help us remember your preferences and improve the way the platform works for you.
What We Use Cookies For
- Authentication: To keep you signed in to your account securely during your session.
- Preferences: To remember your settings and preferences within the platform.
- Performance: To help the platform load faster and operate smoothly.
- Analytics: To understand how features are being used so we can improve the product.
- Security: To detect and prevent fraudulent or unauthorized access to accounts.
Types of Cookies We Use
- Essential cookies: Required for the platform to function. These cannot be turned off.
- Functional cookies: Used to remember your preferences and settings.
- Analytics cookies: Used to collect anonymous usage data to help us improve the platform.
Managing Cookies
Users can manage cookie preferences through their browser settings. Most browsers allow you to refuse cookies, delete existing cookies or be notified when a new cookie is set. Please note that disabling essential cookies may affect the functionality of the platform.
Third-Party Cookies
Some of our third-party service providers (such as hosting and analytics services) may also set cookies. These are subject to the respective third parties' privacy policies.
Contact
For any questions about our use of cookies, contact us at amerp2026@gmail.com.